This review is brought to you by Deline.

Hey there! I’m Deline, and I’m here to spill the tea on my experience with Energi Elite for my home EV charger setup in KL. Picking the right folks for the job can be as tricky as deciding on the perfect char kuey teow stall – it’s got to be just right. So, let me walk you through my journey with Energi Elite, the crew that nailed my EV charger installation.

The Beginning

Deciding to install a home EV charger threw me into a loop. I needed a team that was dependable and efficient, one that wouldn’t mess up my home’s vibe. Discovering Energi Elite felt like hitting a jackpot; they promised quality service and assured me my home would still look as good as new. True enough, they stood by their word.

Making the Connection: Why Energi Elite Was My Top Choice

Reaching out to Energi Elite turned out to be one of the smoothest parts of my journey towards electrifying my home. They responded swiftly, not just addressing my queries but ensuring I was on board with every detail of what the installation entailed. Here’s a deeper dive into why I knew they were the right team for the job, including the specifics of what they offered and how their pricing played a significant role in my decision.

Upon our initial contact, Energi Elite laid out their comprehensive 3-phase EVSE Installation Package for RM1350, which was both detailed and transparent. They explained each component of the package, which included:

• MCB (Miniature Circuit Breaker) and RCCB Type A from Japan: These ensure the safety and reliability of the installation, safeguarding against electrical faults and offering peace of mind.
• Isolator Switch: A crucial safety feature allowing for easy and safe disconnection of power.
• EVSE Installation: Expert installation by certified technicians, showcasing their depth of knowledge and skill.
• Cabling and Wiring Works with 6mm Cables (Three Phase) – 10 meters: They stressed the importance of quality wiring for durability and safety, which reassured me further.
• PVC and Flexible Conduits: To protect the wiring and ensure that the installation was neat and professionally done.
• Charger Testing and Commissioning: To guarantee that the system worked flawlessly from the get-go.

Energi Elite also provided a clear breakdown of additional costs, which allowed me to tailor the installation to my specific needs:

• Additional 3.6 meters of Hacking for concealing wiring further enhanced the aesthetic appeal of my home by ensuring that no cables were visible, preserving its beauty.

Their transparency about costs, including the base package and potential additions, allowed me to understand exactly what I was paying for. The detailed explanation of each component’s role in the installation process, especially the emphasis on safety and aesthetics through the use of high-quality materials like the RCCB Type A from Japan and their approach to cabling, set them apart.

Moreover, their willingness to explain the significance of each step, from the choice of cables to the testing and commissioning of the charger, not only showcased their expertise but also their commitment to customer education and satisfaction. This level of detail and care in their service package, combined with the competitive pricing, made my decision clear.

Why I Chose Energi Elite

It wasn’t just about the price or the extensive list of services. It was their approach — personalized, professional, and transparent. They made me feel valued and understood, addressing my concerns with patience and ensuring I was comfortable with every aspect of the installation. Their commitment to maintaining the aesthetics of my home, coupled with their use of premium materials and the detailed breakdown of services, truly made Energi Elite stand out as the premier choice for my EV charging needs.

In a market where options abound, Energi Elite’s package offered not just competitive pricing but a comprehensive service that prioritized safety, quality, and customer satisfaction above all else. This, combined with their transparent communication and professional expertise, is why they were my top pick for installing an EV charger at home.

Installation Day: Beyond Expectations with Energi Elite

The day Energi Elite came to install my EV charger was marked by punctuality, professionalism, and a surprisingly personal touch. Here’s how it all went down:

• Prompt Start: They were exactly on time, setting a positive tone for the day.

Flexibility and Planning:

• Before getting started, the team presented their wiring route plan. Considering the size of my house, they were open to my suggestions for alterations to ensure the setup looked as clean and integrated as possible.
• Their adaptability to change the routing on the spot to suit my preferences was highly appreciated.

Attention to Detail:

• Despite the extensive wiring needed and time constraints due to my house rules (work till 6pm only), they managed the workload efficiently. When it became apparent that the job couldn’t be finished in one day, they promptly returned the next morning, ready to complete the task with no additional charges.
• The use of specific fittings like T-shaped and U-shaped joints instead of merely bending pipes showcased their commitment to a visually appealing setup.

Respect for My Home:

• The team took extra precautions to protect my home during the installation. Highlights include:
  • Protective Measures: Plastic sheets were spread out to catch debris from wall modifications, and a basket was used during drilling to prevent dust from scattering.
  • Neat Installation: Their meticulous approach ensured no wires were exposed, contributing to the premium feel of the installation.

Concluding Thoughts:

• The level of care Energi Elite put into every aspect of the installation, from planning to execution, was remarkable. Their consideration for my home’s aesthetics and cleanliness, coupled with their technical excellence, truly made the service feel premium.
• What stood out the most was the team’s dedication to ensuring the installation did not just meet but exceeded my expectations. The little things, like ensuring a clean work area and using high-quality fittings, made a significant difference.

From start to finish, Energi Elite demonstrated why they are leaders in their field. The seamless installation process, their flexibility, and the high regard for customer satisfaction were evident throughout. My experience with Energi Elite was nothing short of exceptional, setting a new standard for what premium service should feel like.

Aftercare Service

What truly distinguishes Energi Elite is their aftercare service. They didn’t just disappear after the installation; they followed up to ensure everything was functioning perfectly. This level of care and dedication was something I hadn’t expected but deeply appreciated.

Final Verdict

Choosing Energi Elite was a decision I’m thoroughly pleased with. They didn’t just meet my expectations; they exceeded them, providing a blend of professional and personalized service. For anyone in Malaysia looking into their EV charging options, I can’t recommend Energi Elite enough.